"I have never been warmer! I love the ability to change the temperature of my jacket."
Garrett Graves
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Lone Wolf Shipping Policy
100% Customer Satisfaction Guarantee
You will be satisfied. You will love your experience with Lone Wolf.
This is a promise we guarantee.
Can I ship my order to someone else or a different address?
Yes, orders can be shipped to a different address than the billing
address. After you enter your billing address during checkout, you'll
have the option to enter a new shipping address (different than billing
address).
How is the shipping cost determined?
The shipping cost is based on an item's size, weight, shipping method and delivery address.
How long will my order take to arrive including processing and shipping?
We make the best effort to process orders within
one business day. For an estimate of shipping times, please reference
the chart below:
Shipping Method
Estimated Arrival
Standard Shipping
4-6 business days
Two-day Shipping*
2 business days
Overnight*
1 business day
*Overnight and Two-day delivery will ship the same day on orders placed before noon (PST). Orders
placed after this time will ship the following business day. A
signature may be required for delivery of some orders. To ensure
delivery, a street address is required.
How do I know when my order ships?
When your order ships, you'll receive an email confirmation with the tracking number(s) and estimated delivery date(s).
How do I track my order?
When an order is shipped, we'll update your account to show the
tracking number(s) for an order, and send you an email with the shipping
and tracking information. You can check your status on our tracking page. Also, using the tracking number(s) provided, you
can either click on the tracking numbers itself or enter the tracking
number(s) into the chosen carrier's website (FedEx or USPS) to follow
the path of your order from our warehouse to your destination.
